Help & Support
How can we help?
Find answers to common questions, or reach out to our support team directly.
Email Support
support@gilded.app
We reply within 24 hours
Privacy Enquiries
privacy@gilded.app
Data & account requests
Organiser Support
organisers@gilded.app
Event & payout help
Frequently Asked Questions
Tickets & Bookings
Payments
Account & Profile
For Organisers
Still need help?
Our support team in Accra is available Monday – Friday, 9am – 6pm GMT. We aim to respond to all emails within 24 hours.
Email support@gilded.app